TESTIMONIALS
Testimonials-- Business/Marketing/Technical Documentation |
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Testimonials--
Business/Marketing/Technical Documentation
“Carolyn provided outstanding support to the Defense Department Nuclear Planning and Execution System project. This support was in the form of assisting in the preparation of a response to a contract proposal, a document conversion plan, documentation conversion, WordPerfect training, a WordPerfect standards document, editing of documents for publication, and finally preparing a writing course to present to customer and project employees. In all of these efforts, she performed in an outstanding manner. This workload would normally be expected of two to three individuals."
-- Program Director, Unisys Corporation
"In editing documents for publication,
Carolyn produces the best possible and most user friendly manuals while also saving much time and money. Because of her technical skills, I singled her out to prepare a four-hour class on effective writing. The purpose of this course is to provide all programmers/documenters with the basics and essentials in documenting a piece of software. The student evaluations of this course speak to the fact that she did an excellent job designing and teaching this course.”
-- Project Manager, Unisys Corporation
“Carolyn is not only a project manager but also a hands-on technical writer and editor. On all product teams in which she worked, Carolyn was consistently commended for providing high quality, dependable, and thorough support. As a writer and editor, Carolyn always produced top-notch documents despite crazy deadlines and limited availability of expert resources.
Carolyn produces superbly written and edited documents, sets and follows quality assurance standards and procedures, realistically defines project task scopes within resource and time budgets, and provides structure to chaotic schedules and seemingly unrealistic customer requirements. She also uses resources wisely--delegating well and always looking for ways to gain support for technical writers that would allow them to better use their time towards planning, writing, and editing. In fact, she conveys her approach to other technical writers in order to properly set their expectations and help them learn from her example. Carolyn is one of the most dedicated and most talented managers and writers that I have known.”
-- Testing and Evaluation Department Manager, INRI
(now owned by Northrop Grumman)
"When I hired Carolyn in June 2001, my impression of what the job would be turned out to be quite a bit off from how things turned out. The challenges of the transition, the unexpected backlog, the frustration and stress in the fourth quarter, the unexpected issues with Manufacturing, and so on, all impacted how Carolyn had to operate in her role. I believe she discovered, as I did, her strengths in crisis leadership and clear thinking in the midst of high stress situations. Carolyn's performance was very good, especially considering the challenges of this transition, and while it would have been understandable had she gone "screaming into the night", she in fact did not. Instead, she kept her composure and led her group to an amazing performance regarding pages delivered to Manufacturing. The effort put in by Carolyn was nothing short of exceptional."
-- Director of Publishing, LexisNexis
“To support LexisNexis, Carolyn quickly developed a command of company products and processes, and implemented an excellent quality control program. Though the transition effort was under-supported in terms of financial commitment and personnel resources, Carolyn found a way to maximize the use of the available resources. She is an extremely hard worker, yet she maintains a sense of perspective, sprinkled with an appropriate and good sense of humor. She is adaptable, responsive, capable, communicative, and positive when dealing with difficult issues. For example, when some staff expressed anxiety during the transition process, Carolyn effectively listened to staff concerns, assessed their needs in a systematic way, implemented necessary training procedures, and attempted to obtain resources to address those concerns.
Based upon my experience as a LexisNexis employee, and elsewhere as a former manager of a small company, I have to say that Carolyn is one of the more capable, positive, and professional managers I have seen. Some things about management can be taught, and some things can only be learned. In this regard Carolyn has a natural inclination for mastering some of the more subtle qualities associated with being a good manager. I feel fortunate for having had the opportunity of working with Carolyn, and am grateful for the experience of observing her working style. She has my highest recommendation.”
-- Owner, Garden Medicinals and Culinaries (formerly of LexisNexis)
Thank
you for your good work on the ACS proposal. I was pleased to receive a detailed
letter in which your efforts are complimented. It means a great deal to me to
hear that our staff is so well appreciated.
Again,
thank you for a job well done.
-- Former CEO of ANSTEC, Inc. (now owned by Keane,
Inc.)
“For what it’s worth, I believe your editorial department has done an admirable job. To quote the Defense Information Systems Agency
(DISA) directly, the documentation received from your editorial department is better than that from any other company. It is readable and understandable. I completely concur with that view.”
-- Vice President and Principal Engineer, INRI (now
owned by Northrop Grumman)
“Carolyn is the perfect combination of leader and “doer.” Carolyn is extremely dedicated to getting the job done no matter what it takes. She is reliable and results-oriented. Anyone who has the opportunity to work with Carolyn is amazed at the volume of documentation she personally produces. Her products and the products of her team are always accurate and of very high quality.
-- Director of Engineering, INRI (now owned by Northrop Grumman)
"Carolyn is a prime candidate for any freelance position that demands outstanding skills in management, personnel, writing, planning, computer (systems and analysis), or teaching. This sounds excessive, but Carolyn justifies the encomium. She has excelled in the business world as a technical writer, editorial manager, publications manager and systems analyst. She has had much experience writing (and receiving) grants, computer programs and instructional pamphlets, and she has taught classes and short seminars (in and out of the university) on writing and communication. She is extraordinarily efficient and thorough in her work, pleasant and engaging in her person, and generous in all of her relations. I recommend her without reservation."
-- Professor of English, University of Virginia
Testimonials--Resume
Writing Services
"Just a note to say thank you for the excellent work you did in putting my resume together.
I have had great success with it. In fact, I recently had a gentleman in a university HR department call just to say that it was one of the best resumes that he had ever seen. So thanks again--I have several other people who will be calling you for assistance."
-- Director, Washington Securities Corporation
“I would definitely recommend your resume services, Carolyn! I was working at a $120M per year division before you helped me with my resume, and now I am working for a $700M per year business unit. Thank you!”
-- Assistant Controller, Northrop Grumman
“The resume you created for me from the unorganized data that I provided was crucial in my quick advancement from an Administrative Assistant to a Contract Administrator. The idea of creating a cohesive, attention-getting resume was very daunting for me, and your skill in doing so gave me the confidence to submit my resume for this very competitive position. Thank you, Carolyn, for your assistance in the very difficult task of creating a resume that highlights my skills and abilities - one that got me noticed by my current employer.”
-- Contracts Administrator, Transportation Security
Administration
Carolyn Daughters wrote my resume in 1995 just before I moved to Chicago. I was very happy with the resume. I received compliments on it during my several interviews with various companies and headhunters in Chicago. With this resume, I ended up finding a great job within a month that paid more than my previous job and was exactly what I was looking for. I would highly recommend Carolyn's resume writing/revision skills to anyone, unreservedly.
-- Database Administrator, Jones Lang Lasalle
"Carolyn Daughters gave me professional yet personalized assistance with my resume. She was able to give me suggestions on how to make my resume more detailed and job specific. Rather than create a new resume, she revamped my old resume into a more accurate account of my work experiences.
I received wonderful advice from Carolyn pertaining to my resume. For one particular job that I thought did not require many skills; she was able to flesh out all of the important skills that
particular position required. With Carolyn’s assistance, I was able to see that the job was a great learning experience
and a great resume booster."
-- Legal Editor, LexisNexis
"Carolyn did a great job with my resume! She had it well-organized with significant accomplishments emphasized in record time, and it looked much better than the 10 versions I had attempted on my own. I recommend her services to anyone in need of a resume tune-up or complete makeover."
-- Systems Engineer, BAE Systems
"Carolyn created my resume from the ground-up. She worked with me briefly to get an understanding of my background and experience, and she put together a wonderful representation of me that looked great on paper. She realistically portrayed my strengths and interests in a way that enabled me to get interviews and subsequently a job that is both challenging and exciting. Next time my resume needs a facelift, I will certainly request Carolyn's assistance."
-- Systems Engineer, AOL
"I can personally vouch for Carolyn's resume abilities --If she can help
me get a job, she must be awesome!"
-- Department
Manager, Northrop Grumman
"You did a great job on my
resume--the Frederick County HR department said that my resume was more
professional looking and more professionally written than almost any resume
they've seen. This really was the best investment I could have made."
-- Police Activities Coordinator, Police Department,
Frederick County, Maryland
Testimonials--Writing Instruction
I just wanted to take the opportunity to thank you for such a wonderful course. Your comments on our essays and journals are extremely helpful and you really seem to care about your students. The topics were engaging and you involved the whole class in everything we do. I really believe my writing skills have improved. I hope you continue teaching the course because I want others to benefit from your help as much as I have.
I was really worried when I had to sign up for a writing class that I would get a terrible teacher and a boring topic. This class has turned out to be one of my best and favorite out of all I have taken. I really enjoyed the set up of the class, what we learned, and the discussions we had. I would definitely recommend this teacher and topic to all who are signing up for a writing class.
I especially liked seeing examples of other essays to learn from the mistakes that others have made. I'm glad we had conferences--I enjoyed them. I liked peer reviews, both in groups and with partners. I love your course--it's SWELL. YOU ROCK!
Best English Teacher I Ever Had! Concerned, kind, involved, caring, helpful. The best.
The best writing instructor/class I've ever had. Thank you for having such a great class.
This was an awesome class! I will recommend it to all of my friends.
I don't honestly see how this class could have been any better.
I LOVED THIS CLASS!! :)
I absolutely adore Carolyn! She is wonderful!
Carolyn, I can honestly say that I've looked forward to this class every week. You have done an excellent job teaching this course. Your obvious concern for your students is refreshing--deeply appreciated. Thank you! I can visibly see how my writing/analysis skills have improved.
I really, really enjoyed this class. It was my favorite! It helped me improve my writing, and it was nice to see my instructor as a friendly face, willing to help.
Thank you for being so encouraging. I have really enjoyed this class, and I hate to write!! It is SO helpful to have such an enthusiastic and encouraging professor.
I was not excited about taking a writing class at all, but I enjoyed it. I really appreciate your friendliness and genuine concern for us. Thanks! I would definitely tell my friends to take your class because of that, and because I feel that I learned a lot about writing that I will be able to use later.
I really enjoyed this course, and I learned a lot about the subject matter and about writing in general. I hope I can take another class with you in the future.
This class has been a pleasure to attend. Not only did it improve my writing, but it also improved my ability to create arguments. All of our discussions have been wonderful.
I truly learned a lot this semester. I feel as if my writing has taken great steps and is ready for the next level. I'm still not a huge fan of revisions, but that just stems from my own laziness. I had a lot of fun in class this semester and I learned a lot doing it.